Privacy Policy

Protecting your privacy is important to Twinzy.ai ("Twinzy," "we," or "our"). This Privacy Policy explains how we collect, use, and disclose information when you use our application ("App") and related services. By using Twinzy, you consent to the practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

1.1 Account Information

When you sign up for Twinzy using your Instagram account, we collect your Instagram profile information, including your username, profile picture, and public information associated with your Instagram account.

1.2. Chatbot Interaction Data

We collect information about your interactions with the Chatbot, including the messages exchanged and any actions taken within the App.

2. Use of Collected Information

2.1 Personalization and Service Improvement

We use the information collected to personalize your Chatbot experience, improve our services, and provide you with a better user experience.

2.2 Likeness Creation

The information and content from your Instagram account are used to generate a Chatbot resembling your likeness. We do not use this information for any other purpose without your explicit consent.

2.3 Communication

We may use your email address or other contact information to send you service-related notifications, updates, and promotional materials. You can opt-out of receiving promotional communications at any time.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating and improving Twinzy. These providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide services to Twinzy.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights or property, or investigate and prevent potential illegal activities.

3.3 Aggregated and Non-Identifiable Information

We may share aggregated and non-identifiable information with third parties for various purposes, such as analytics, research, or marketing.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Children's Privacy

Twinzy is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will promptly delete the information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy within the App or through other means of communication. Your continued use of Twinzy after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at dpo@twinzy.ai.

By using Twinzy, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using Twinzy.